Deep dives into sales AI, conversation intelligence, and the future of revenue operations. Expert insights from our team and industry leaders.
Slash Security Questionnaire Response Time: How to Empower Your CS Team and Accelerate Deals It’s a feeling every Customer Success Manager knows well. The deal is on the one-yard line. The champion is excited. Then, the email lands in your inbox with a subject line that makes your stomach drop: “Security Questionnaire Attached.” Suddenly, […]
Beyond the Dashboard: A Manager’s Guide to Sales Performance Management That Boosts Morale and Results You live in the dashboard. It’s the first thing you open in the morning and the last thing you check at night. You track conversion rates, call volumes, and quota attainment with obsessive precision. Yet, despite all this data, […]
Future-Proof Your Sales Career: A Guide to Becoming Indispensable with AI Future-Proof Your Sales Career: A Guide to Becoming Indispensable with AI The ground is shifting beneath the feet of every tech sales professional. Hitting your quota used to be a golden ticket to job security. Today, it’s just the table stakes. The rise of […]
Beyond Firefighting: How to Prove the ROI of a Proactive Customer Success Strategy Beyond Firefighting: How to Prove the ROI of a Proactive Customer Success Strategy As a customer experience leader, does your team’s daily stand-up feel less like a strategy session and more like a triage meeting? You’re not alone. So many CX teams […]
Beyond Burnout: The Manager’s Playbook for Boosting Sales Team Performance and Wellbeing with AI Beyond Burnout: The Manager’s Playbook for Boosting Sales Team Performance and Wellbeing with AI You see it in their eyes during the Monday morning stand-up. The pressure to hit an ever-increasing quota is taking its toll. Your top performers are exhausted, […]
The Modern Sales Playbook: Automate Outreach & Boost Productivity The Modern Sales Playbook: Automate Your Outreach, Perfect Your Personalization, and Boost Productivity Building a modern sales playbook in today’s market feels like an impossible balancing act. Your team is under constant pressure to hit higher quotas, which means scaling outreach. But buyers are tired of […]
How to Hit Your Quota with a Lean Team: A Practical Sales Automation Strategy How to Hit Your Quota with a Lean Team: A Practical Sales Automation Strategy The pressure is on. Your sales targets are climbing, but your headcount and budget are staying stubbornly flat. Every sales leader feels this squeeze, and the default […]
From CRM to AI Co-Pilot: A Small Business Owner’s Guide to Smarter Growth From CRM to AI Co-Pilot: A Small Business Owner’s Guide to Smarter Growth You did everything right. You invested in a CRM, promising your team a single source of truth that would organize contacts, streamline sales, and unlock unprecedented growth. Yet, the […]
AI for Call Center Training: The End of “Ramp-Up Time” AI for Call Center Training: The End of “Ramp-Up Time” As You Know It You spend weeks, maybe even months, onboarding a new customer support agent. You invest in classroom sessions, complex manuals, and shadowing programs, hoping to instill years of product knowledge in a […]
The Modern Seller’s Paradox: Why Confidence Is Your Most Underrated Sales Tool The Modern Seller’s Paradox: Why Confidence Is Your Most Underrated Sales Tool In the high-stakes world of modern sales, we’re obsessed with metrics, methodologies, and an ever-expanding tech stack. We A/B test email subject lines, dissect call recordings, and optimize our CRM workflows […]
A Sales Rep’s Guide to Overcoming Customer Indecision You’ve been there. The demo was a home run. The prospect is nodding along, saying all the right things: “This is exactly what we need.” “I see the value.” Yet, when it’s time to move forward, you hit the wall of “maybe.” That one phrase “Let me […]
Stop “Winging It”: How to Measure and Maximize the ROI of Your Sales Mock Calls Stop “Winging It”: How to Measure and Maximize the ROI of Your Sales Mock Calls Let’s be honest. When your manager says “let’s do some role-playing,” you probably feel a mix of dread and boredom. You go through the motions, […]
