Deep dives into sales AI, conversation intelligence, and the future of revenue operations. Expert insights from our team and industry leaders.
Beyond the Transcript: Why Post-Call Analysis Isn’t Enough for Modern CX You’ve been there. It’s the end of the quarter, and you’re deep in call recordings and transcripts, searching for “coachable moments.” You find one—a missed upsell opportunity on a call from three weeks ago. You flag it, schedule a meeting with the agent, and […]
Your new support agent’s first day is often a trial by fire. They’re facing a mountain of product information and a queue of customers who expect perfect answers, right now. That long ramp-up period, where they struggle to find the right information, is costly for your business and stressful for them. But what if you […]
Staring at a stalled pipeline? It’s a familiar frustration for even the best sales reps. The old tactics just aren’t cutting it anymore. But what if you could inject some rocket fuel into your process? We’re not talking about working longer hours. We’re talking about leveraging the power of Artificial Intelligence to work smarter. In […]
We’ve all been there. Staring at a phone number, heart pounding, palms sweating. You know your product inside and out, but a wave of self-doubt makes your voice feel small. What if the prospect asks a question you can’t answer? What if you sound nervous? Forget “faking it ’til you make it.” True confidence on […]
You’re on a critical sales call. The momentum is building, you’ve established rapport, and then the prospect hits you with a tough objection. You turn to your AI sales assistant for the perfect response, and… you wait. That one or two-second delay feels like an eternity. It’s the silent deal-killer, shattering your flow and costing […]
“It’s too expensive.” Four words that can make a salesperson’s heart sink. You’ve done everything right, but the deal suddenly feels like it’s slipping away. But what if that objection isn’t the deal-killer you think it is? What if it’s actually a buying signal in disguise? A request for more justification, more value. Most reps […]
